The primary purpose of these rules is to provide the Park and each Resident with a set of minimum standards and common responsibilities. They have been written for the well-being, safety, and overall enjoyment of those who reside in Willow Park and North Park Village. The success and integrity of these rules and regulations depend on uniformity and consistency, without exception, and they are enforced as such.
RULES ARE PART OF THE LEASE: These Rules represent an integral part of the governing lease agreement. As set forth in the lease, these rules are binding upon the Park and the Residents.
DEFINITIONS: As used in these Rules, the following terms shall have the meaning indicated:
Park: shall mean the property, facilities, owners of the Park, the owner’s agent, and resident managers.
Resident: shall mean a person 18 years of age or older entitled under the Lease Agreement to occupy a mobile home space to the exclusion of others. The term identifies tenants Homeowners.
Guest: A transient person staying beyond fourteen days by invitation of a Resident (with written permission from the Park) who is not a registered occupant.
1 APPROVAL AND OCCUPANCY
1.a Application Process : All prospective residents age eighteen (18) or older must complete a rental application and receive written approval from the Park prior to occupying a home or taking possession of the lot. Residency is not permitted until the application process has been completed and approval has been granted.
A non-refundable application fee of $30.00 is required with the submission of an application. One application covers up to two (2) applicants age eighteen (18) or older. Additional prospects are subject to an additional application and fee.
Approval is based on criteria established by the Park, which includes identity verification, rental history, personal references, income verification, credit review, background screening, and the overall ability to pay rent and comply with Community rules. The Park will generally process applications within five (5) to seven (7) business days. Processing time may be extended if additional information is requested.
Submission of an application does not guarantee approval. The park reserves the right to approve or deny any application in accordance with applicable law.
1.b Falsification: The Park reserves the right to deny any application containing false, incomplete, misleading, or unverifiable information. This includes misrepresenting a pet as an emotional support or service animal, providing false or omitted rental history, or exaggerating employment status. If the Park is unable to verify information within seven (7) calendar days, the application may be denied.
Any falsification discovered after approval shall be deemed a material breach of the Rental Agreement and shall constitute grounds for immediate termination of the lease.
1.c Authorized-Residents-Only: Residency within the Community is limited exclusively to individuals who have been approved by the Park and are expressly listed on the application and Rental Agreement at the time the lease is executed. No other person may reside in, occupy, or regularly stay on the premises without prior written approval from the Park.
The presence of an unauthorized occupant—whether temporary or intermittent—constitutes a material violation of the Rental Agreement and may result in enforcement action, notices to cure, assessment of fees, or lease termination.
1.d Home Approval: The Park reserves the right to approve or reject any mobile home proposed for placement within the Community if the size, condition, age, or appearance does not meet the Parks minimum standards.
1.e Contingency Repairs: As a condition of approval, the Park may require repairs or improvements be made. All required repairs shall be completed at the new Homeowner’s sole expense within a timeframe established by the Park. Failure to complete required repairs shall constitute a default and may result in denial or termination of the Rental Agreement.
1.f The Primary Resident must personally occupy the Premises as their full-time and permanent residence for the entire duration of the Lease. The Premises may not be used as a temporary, part-time, or seasonal dwelling, nor may it be subleased or occupied by others in place of the Primary Resident unless expressly approved in writing by the Park.
1.g Business Use Prohibited: No business, trade, commercial activity, or professional enterprise of any kind shall be conducted in the park. Door-to-door solicitation or commercial canvassing within the Community is also strictly prohibited.
1.h Limits: Occupancy of the home is strictly limited to a maximum of two (2) permanent residents per bedroom, regardless of age. Only individuals listed on the approved application and Lease Agreement may reside in the home on a permanent basis. Exceeding the permitted occupancy limit, or allowing unauthorized occupants to reside in the home, constitutes a material violation of the Lease and may result in enforcement action, including but not limited to lease termination or non-renewal.
1.i Non-Transferable-Lease: Lease Agreements are strictly non-transferable and confer no rights of assignment or succession. Upon the death of a Resident, the Lease shall automatically terminate and shall not convey any right of occupancy, possession, or continued residency to heirs, family members, guests, or any other third party, regardless of relationship.
1.j Subleasing: No portion of the Lot or the mobile home may be subleased, rented, assigned, or in any way occupied or used by any third party for monetary consideration or otherwise, whether on a short-term, temporary, or recurring basis, without the prior written consent of Management, which may be withheld at Management’s sole discretion. This prohibition includes, but is not limited to, room rentals, third party rental agreements, corporate housing, and extended stay or short-term rentals through online platforms such as AirBnb
1.k At the time of lease execution, the Homeowner shall provide the Park with a copy of the mobile home title, evidence of lawful ownership of the home. The title must be properly issued in the Homeowner’s name and free of defects, liens, or encumbrances, unless otherwise disclosed and approved by the Park in writing. A notarized Purchase and Sale Agreement may be accepted in lieu of a title, provided such agreement clearly identifies the home, the buyer and seller, the purchase terms, and the anticipated date of title transfer.
2. PURCHASE & SALE
2.a Prior to the sale or transfer of any home, both the home and the Lot must be in good repair and in full compliance with these Rules and Regulations. The Park Owner may conduct an inspection of the home and Lot to identify any required repairs or corrections that must be completed before the transfer is approved. All outstanding balances, fees, or charges owed to the Park must be paid in full before any sale or transfer may occur.
2.b Notice of Intent to Sell: Residents must provide reasonable written notice to the Park of their intent to sell or transfer a home.
2.c The Park may deny residency to any buyer who does not submit a residency application and receive Park approval prior to purchase. All prospective buyers must obtain Park approval before the sale is finalized or title is transferred.
2.d The Park has no obligation to approve any person for residency regardless of any agreement made between a homeowner and a buyer. The purchase, transfer, or ownership of a home does not create or imply occupancy rights within the Community. Any sale or transfer made without prior approval from the Park shall be considered unauthorized, and the home will not be permitted to remain in the Community.
2.e The current Resident and/or seller shall remain fully responsible for all lot rent, utilities, fees, charges, and all other obligations under the Rental Agreement until a Park-approved buyer has executed a new lease and taken possession in accordance with Park requirements. Any delay in approval will not relieve the seller of liability.
2.f Investors & Lienholders: Any potential buyer wishing to purchase a home for restoration and resale must first obtain prior approval from the Park. The buyer must provide all required documents, including a basic work plan, estimated timeline, and contractor information.
Before any purchase is finalized—an Investors Agreement must be signed by both parties. This Agreement outlines the scope of work, compliance requirements, and the resale conditions that must be met once the project is complete. No restoration or modifications may begin until the Agreement is fully executed. Failure to comply will deem the home ineligible for resale within the Park.
3. GUESTS AND VISITORS
3.a Guests may not stay more than fourteen (14) consecutive days in any one month or exceed thirty (30) total days in a calendar year without prior written approval from the Park. Any guest seeking to stay beyond these limits must submit an application to the Park and be approved. The terms and length of stay will be imposed by the Park. The Park reserves the right to deny any application for any reason not prohibited by law. The Primary Resident is responsible for ensuring that their guests comply fully with these limits and that all approvals are obtained before the guest takes up temporary occupancy.
3.b Any guest who is not approved and registered by the Park shall be considered an unauthorized occupant and will be treated as a trespasser.
3.c An approved guest who is permitted by the Park to stay beyond fourteen (14) consecutive days is subject to an additional monthly fee. The cost of this fee will be determined by the Park and billed monthly for the duration of the guest’s temporary occupancy. This fee is intended to offset the additional costs associated with prolonged occupancy by non-residents and does not relieve the Primary Resident of any responsibilities or obligations under the Rental Agreement.
3.d Visitors: A visitor is any individual who enters upon Park property for a temporary or short-term period, typically during daytime hours, and does not usually stay overnight. Visitors are permitted only if they adhere to Park rules and do not interfere with the peaceful use and enjoyment of the property by neighbors. Residents always remain responsible for the conduct of their visitors.
3.e Prohibited Guests: Residents shall not invite or allow any individual who has previously been evicted from the Community to visit them on Park property for any reason, whether brief or prolonged. This prohibition applies regardless of the purpose of the visit and includes all common areas within the Park. Any violation of this rule will be deemed a Lease Violation and may result in formal warnings and fines for the Primary Resident.
3.f Guests shall not occupy a home or remain on the property for any extended time unless the Primary Resident is physically present. House-sitting, caretaking, or occupancy by guests in the absence of the Primary Resident is strictly prohibited.
4. MAINTENANCE
4.a Exterior-Appearance: To protect the mutual investment of both the Park and the Resident, the exterior components of the home must be maintained in good repair and present an aesthetically pleasing appearance. This includes siding, roofing, porches, gutters, windows and all other visible structural or aesthetic elements. All exterior surfaces must be free from rust, peeling or flaking paint, broken or cracked glass, torn or missing screens, or any signs of visible deterioration that could affect the home’s appearance, or integrity. Residents are fully responsible for ensuring that all exterior components comply with city, state, and federal building codes, safety regulations, and industry standards. Including weatherproofing, and structural upkeep to prevent damage and safety hazards.
4.b Contactors: Residents may only hire duly licensed and properly insured contractors who are qualified to complete the specific work for which they are hired. All vendors must demonstrate appropriate experience in their trade and provide the Park with proof of an active LLC, current insurance coverage, and a valid business license before any work begins.
4.c Concrete & Asphalt: All concrete and asphalt surfaces on the Lot, including driveways, shed pads, and walkways, must be maintained by the Resident and kept free of damage, oil, grease, or other automotive fluids. Any deterioration, such as cracks, uneven surfaces, crumbling, or other compromised conditions, must be promptly repaired by the Resident to prevent hazards and maintain safety.
4.d The Park may impose restrictions on the height, design, style, and materials used for any home improvement, repair, or modification to ensure safety, uniformity, and compliance with Park standards.
4.e No expansions, room additions, or structural extensions to the mobile home are permitted under any circumstances. All attachments that increase the blueprint or volume of the home are prohibited. Unauthorized additions will be subject to removal at the Resident’s expense.
4.f Any alterations, improvements, repairs, or installation of structures must receive prior written approval from the Park before work begins.
5 ACCESSORY STRUCTURES
5.a All accessory structures must be in good repair, with an aesthetically pleasing appearance, and be in structurally sound condition. Residents are responsible for maintaining all structures, including preexisting fences, porches, and sheds. Improvements, additions, or alterations completed or installed upon the Lot shall be deemed permanent fixtures and become a part of the existing realty. Renovations may not be reversed, and additions may not be removed at the end of residency or termination or expiration of the lease. Any approved removal shall be performed in a manner that restores the Lot and surrounding areas to a condition acceptable to the Park.
5.b Dilapidated Structures: Any accessory structure that is visibly damaged, deteriorated, unstable, or in a state of collapse and disrepair must be restored or completely removed upon notice from the Park. Failure to restore or remove such structures within the time specified by the Park may result in enforcement action, including removal by the Park at the Resident’s cost.
5.c Storage Shed Limit: Each Lot is limited to one (1) storage shed. The placement of the shed must receive prior approval from the Park. Storage sheds may not exceed ten feet (10’) by ten feet (10’) in size and may not exceed the height of the mobile home located on the Lot. Storage sheds are strictly for storage purposes and may not be used for habitation, living space, or commercial activity.
5.d Carports must fit entirely on the parking pad, no portion of the structure may extend beyond the asphalt or touch the grass at all whatsoever. Carports are intended for parking only and may not be used for secondary storage, work areas, or any other purpose. Any exception of this rule requires prior written approval from the Park. Unauthorized carports or improper use of a carport constitutes a violation of the Lease Agreement and may require immediate removal.
5.e Handrails & Guardrails: Handrails are required on all porches or stairways containing more than three (3) risers (steps). Guardrails are required on all decks, stairs, ramps, landings, or open sided surfaces that are more than thirty inches (30”) above ground level. All handrails and guardrails must be securely installed, properly maintained, and compliant with safety standards and codes implemented by the city of Evanston.
5.f Back-Door Steps: The back door to the residence must have properly constructed and securely installed steps to allow emergency exit access at all times. Steps must be stable, level, and maintained in good condition, and must comply with city codes and standards. Steps must never become Dilapidated or unstable.
5.g Porches-Decks-Patios: Front porches, decks, and patios may not exceed ten feet (10’) by ten feet (10’) in size. Back door porches may not exceed five feet (5’) by five feet (5’). All porches, decks, and patios must receive prior approval from the Park, be professionally constructed and safely installed, and must always remain in good repair. Unauthorized or noncompliant structures may be required to be modified at the Resident’s expense.
5.h Fencing: All fences must receive approval before installation. Fences must be four feet (4’) in height, constructed of chain-link material with a top rail. Fence posts must be set two (2) feet into the ground and properly aligned to ensure structural stability. Chain-link mesh must be properly stretched using tensioning methods to prevent a sagging or loose appearance.
All corner posts, and gate posts, must be securely anchored in concrete. Fences must be maintained in good repair at all times
Any fence that is installed without Park approval or that does not comply with these regulations shall be considered noncompliant and may be required to be removed.
5.i Awnings: Awnings must be anodized aluminum or painted steel.
6 PETS AND ANIMALS
6.a Limits: The Park may limit or prohibit pets based on number, size, breed, temperament, or other factors. A maximum of two dogs and two house cats per household are permitted.
6.b Registration: No pet may reside on the premises without prior approval. Residents must submit a completed Pet Application for review and approval before bringing any animal onto the property. All approved pets must have a signed Pet Agreement, a current photograph, up-to-date veterinary records including vaccinations, and any applicable city or municipal registration on file with Park management.
Pets not meeting these requirements, or brought onto the premises without prior approval, are considered unauthorized. Unauthorized pets must be removed immediately upon notice from the Park. Failure to comply may result in fines, legal action, and/or permanent removal of the pet from the Community at the Resident’s expense.
6.c Dogs exceeding 65 pounds will not be approved under any circumstances.
6.d Feeding, harboring, or otherwise caring for stray, feral, wild, or unauthorized animals anywhere on Park property is strictly prohibited. Residents may not provide food, water, or shelter to such animals under any circumstances. No pet food, feed, or other attractants may be left outside.
6.e Livestock or farm-type animals—including chickens, geese, goats, or similar animals—are strictly prohibited.
6.f Guests and visitors are not permitted to bring any pets or animals into the Park. Residents may not board, pet-sit, foster, or otherwise care for any animal on Park property that is not registered to and approved for the Resident. Allowing a guest to bring a pet onto Park property constitutes a violation of this Lease and may result in enforcement action.
6.g Waste Removal: Residents must promptly and regularly remove all pet waste from their Lot and any common areas. All Lots must be maintained in a clean and sanitary condition, free from odor or unsanitary conditions caused by pets. Failure to maintain sanitation standards may result in fines or other enforcement action.
6.h Pets may not run at large or be left unattended outside of the home. Any loose, roaming, or unattended animal will be reported immediately to Animal Control, and the Resident may be subject to additional penalties or enforcement action under this Lease.
6.i Leash Law: Dogs must be properly leashed at all times while being walked anywhere within the Park or in any common areas of the Community, in accordance with all applicable local leash laws and ordinances.
Leashes must be securely held by a responsible person and of sufficient length and strength to maintain control of the animal at all times. Allowing a dog to be off-leash, unattended, or under inadequate control constitutes a violation of Park rules and may result in enforcement action, including fines or referral to Animal Control.
6.j No pet may be tied-up, tethered, or chained at any time anywhere on Park property. The use of tie-outs, chains, stakes, kennels, pens, cages, or any type of animal enclosure is strictly prohibited.
6.k Residents are strictly prohibited from tampering with cat traps placed by the Park for the purpose of controlling feral cat colonies. Any attempt to release, relocate, remove, or otherwise interfere with an animal in a trap shall constitute grounds for immediate enforcement action, including eviction.
6.l Noise & Disturbances: Excessive barking, whining, or howling will not be tolerated. Residents are responsible for ensuring that their pets do not disturb neighboring residents or interfere with the quiet enjoyment of the Community.
6.m Aggressive Animals: Any pet that bites, attacks, threatens, or exhibits unprovoked aggression toward any neighbor, Park employee, or another animal, whether domestic or feral, shall be classified as a vicious animal.
6.n Any violation of the pet policy or receipt of a verified complaint will result in a written pet violation notice. A second violation will result in a Failure to Comply notice, followed by mandatory removal of the pet. At any time, the Park reserves the right to contact Animal Control to address aggressive, roaming, or unauthorized animals.
7. VEHICLES AND PARKING:
7.a All vehicles parked on the lot or operated within the community must be currently licensed and registered, insured, and in operable condition. Vehicles must be capable of immediate operation and free from significant damage, disrepair, or fluid leaks, and may not be derelict, inoperable, or abandoned. Non-compliant vehicles are subject to removal at the Resident’s expense if not promptly corrected.
7.b Only three vehicles are allowed to be parked on the parking pad provided that there is adequate space to do so without any of the tires encroaching the grass
7.c Commercial trailers, ATVs, cargo trailers, campers, motorhomes, RVs, and similar vehicles may not be parked on any Lot’s parking pad during the winter season. All such vehicles must be removed from the Lot no later than November 15th each year and may not return until the Park makes notification.
Onsite out-door storage is available at North Park Village for an additional monthly fee, which is not included in rent. Storage availability is limited and provided on a first-come, first-served basis. If onsite storage is unavailable, the Resident is responsible for securing off-site storage at their own expense.
7.d Automotive services, mechanic type maintenance, and vehicle repairs of any kind are strictly prohibited on any Lot or anywhere else within the Community. This includes body work, oil changes, major or minor engine repairs, the removal, installation or replacement of alternators, starters, belts, hoses, pumps or other parts. This prohibition applies to all Residents, household members, guests, or contractors acting on behalf of the Resident
Changing a flat tire and jump starting a dead battery is allowed. However, Tire changes and jump starts must be completed immediately.
8 LAWN AND YARD PRACTICES
8.a All Residents are required to water, mow, and maintain the lawn , and shall be responsible for keeping all grass, trees, hedges, and shrubs on the lot alive and visually attractive. Residents are encouraged to hire qualified landscaping professionals to perform tree trimming if they do not have the necessary skills, confidence or equipment.
8.b Discarded household items or any personal property intended for storage—including, appliances, mattresses, lumber, boxes, containers, tools, toys, bicycles, tires, auto parts, exercise equipment, pallets, scrap materials, or other miscellaneous items—are strictly prohibited from being stored, placed, accumulated, or kept outdoors. This prohibition applies to all areas of the Lot, beneath or adjacent to the mobile home, on porches, decks, steps, behind skirting, or any other location.
8.c All Lots must be maintained in a clean, orderly, and sanitary condition at all times and remain free from unsightly conditions, and potential health or safety hazards. Items may not be temporarily stored outdoors for convenience, future use, repair, resale, or disposal. The presence of such items is deemed a violation regardless of whether they are neatly stacked, covered, contained, or otherwise secured.
8.d Hoarding behaviors are prohibited. Accumulation of unnecessary items, debris, or junk that results in clutter or disorganization constitutes a violation and may result in enforcement action.
8.e If wood chips, bark, rocks, or pebbles are used for landscaping, they must not spread onto streets, sidewalks, or driveways. Any material that migrates outside the Lot must be cleaned up immediately.
8.f Only above-ground fire pits are permitted. They must be at least ten (10) feet from any permanent structure, constructed of non-combustible materials (steel, concrete, stone, or brick), self-contained, and equipped with a cover. Fires may never be left unattended. In-ground fire pits and open burning are strictly prohibited.
8.g Dog runs, tie-out stakes, portable fencing, and any form of enclosed pet kennel or containment structure are strictly prohibited anywhere on the Lot. Pets must remain under the direct control of the Resident at all times and may not be left unattended outdoors.
8.h Storage of fuel, oil, or any flammable, explosive, or hazardous materials on the Lot is strictly prohibited.
8.i Only furniture that is commonly recognized and manufactured for outdoor use may be placed on porches, decks, patios, or in yards. Indoor furniture such as sofas, recliners, mattresses, and other interior furniture is not allowed in outdoor spaces.
8.j All trampolines must be securely anchored to the ground with stakes capable of withstanding high winds.
8.k If a Resident fails to properly maintain the Lot or comply with Community Standards, the Park reserves the right to perform any necessary maintenance, repairs, or corrective actions. The Resident shall be fully responsible for all costs incurred, including labor, materials, and administrative fees, which will be billed to the Resident’s account and due upon demand.
9. TRASH DISPOSAL
9.a Dumping, abandoning, placing trash, discarded household items, or any other refuse in a vacant Lot, common area, landscaped area, or in any garbage receptacle not expressly assigned to the Resident is strictly prohibited.
9.b ACE Disposal comes every Friday morning; Trash cans should be placed at the curb no earlier than Thursday evening (suggested no earlier than 6:00 p.m.) and must be removed from the curb and returned to its designated storage location on the Lot as soon as practicable after collection
9.c ACE Disposal does not collect oversized items or bulk trash from curbside. Items placed outside the trash receptacle will not be collected.
9.d The Park will notify Residents of upcoming service delays, anticipated disruptions, or temporary schedule changes whenever that information is available in advance. Notifications may be delivered through text messaging, or other forms of communication regularly used by the Park. Residents remain responsible for monitoring these communications to ensure compliance with updated collection instructions
10. WINTER WEATHER
10.a Residents are required to remove snow and ice from within their leased boundaries — including porches, decks, stairs, ramps, parking pads, driveways, walkways to entrances, and roofs — to maintain safe access and minimize hazards to people and property.
10.b Residents must notify the Park immediately if they discover frozen water lines. Failure to notify the Park in a timely manner, or any inaction after identifying frozen water, will make the Resident fully responsible for all costs associated with repairing or replacing the water meter,
10.c Residents are strictly prohibited from unplugging, altering, disabling, or otherwise tampering with any Park-installed heat tape. The Resident is fully responsible for meter replacement if their interference with the heat tape results in damage.
10.d Snow may never be piled in front of fire hydrants, utility access points, or drainage areas. All snow removed from driveways, parking pads, walkways, or other areas on the Resident’s Lot must be deposited into the resident’s yard directed towards the rear of the home.
10.e Residents are strictly prohibited from moving, shoveling, or piling snow into roadways, or any Park-maintained area.
10.f Parking on community streets during snow removal efforts or overnight at any time is strictly prohibited. A Resident in violation of this rule will be subject to monetary fines and the vehicle may be towed at the Resident’s sole expense without prior notice.
10.g The Park shall be responsible for plowing all community streets to maintain safe and passable roadways. Residents acknowledge that during periods of heavy, continuous, or severe snowfall, delays in snow removal may occur.
11. UTILITIES
11.a Tampering Prohibited: Residents are strictly prohibited from tampering with, modifying, bypassing, or interfering with utility lines, pedestals, meters, pipes, or water connections provided by the Park. This includes rerouting, altering, or otherwise attempting to change the flow or function of water and electricity.
11.b If the water to the home must be shut off for repairs, or for the installation of appliances, the Park must be notified in advance so that the Park’s authorized maintenance team can schedule and perform the water shutoff. Only authorized agents of the Park are permitted to access the water box or operate the water shutoff valve.
11.c Residents are strictly prohibited from accessing the water box and shutting off the water except in the event of a major water line break or if there is a significant leak and Park’s maintenance team cannot respond promptly or cannot be reached.
11.d Any damage to the water meter caused by the Resident’s actions or inactions—intentional, accidental, or negligent—shall be the Resident’s financial responsibility. Including meter replacement costs, labor and other related material expenses.
11.e All water lines, pipes, hoses, and supply valves beyond the connection point at the water riser are the Resident’s responsibility. Residents will locate and repair leaks and must maintain thermal tape, insulation, and winterization during freezing temperatures. Failure to do so may result in damage liability and fines.
11.f All connections must comply with federal, state, and local codes and regulations. Park permission is required for repairs or installations which adversely affects Park utilities.
11.g Frozen Water Lines: Residents must immediately notify the Park if water lines freeze, burst, or are otherwise damaged.
11.h Residents must contact Park Management for approval before any digging, trenching, or ground disturbance begins, allowing all utility lines, pipes, and underground infrastructure to be properly located.
11.i The Park is not responsible for repairs contracted by the Resident to third-party vendors. Residents assume full financial and legal liability for work they authorize.
11.j Utility pedestals, boxes, meters, and connection points must remain accessible at all times.
11.k All electrical connections beyond the power pedestal, including the breaker, are the Resident’s responsibility to maintain and repair at the Resident’s expense. Any replacement or repair must be performed by a licensed electrician and must comply with all applicable codes.
11.l The Resident must provide, install, and maintain a water pressure regulator valve to prevent system damage.
11.m The Park will provide advance notice to Residents of any anticipated service disruptions or temporary shut-offs related to Park maintenance or city infrastructure repairs, to the extent such information is available.
12. QUIET ENJOYMENT
12.a Excessive or continuous noise, including loud music, shouting, barking or howling dogs, construction, power tools, vehicle engines, or other disruptive sounds—is prohibited at all times.
12.b Quiet hours shall generally be observed between 10:00 PM and 7:00 AM. However, Residents must maintain reasonable noise levels at all times, regardless of the hour.
12.c Residents should report ongoing or severe noise disturbances to management immediately. All complaints will be investigated, documented, and addressed in accordance with Park policies.
13. CONDUCT
13.a Harassment and discrimination are strictly prohibited and will not be tolerated under any circumstances. Residents may not harass another human being within the community. This includes neighbors, Park employees, guests, visitors, public servants, city officials or contractors hired to perform work on the property.
13.b Prohibited conduct includes, but is not limited to, threatening language, verbal abuse, intimidation, insults, unwanted contact, or any behavior that creates a hostile or unsafe environment. Discrimination based on any HUD protected characteristic—including race, disability, religion, sex, gender, sexual orientation, or familial status—is also strictly prohibited.
13.c All residents are expected to act respectfully and maintain a peaceful community. Conflicts must be handled appropriately and without escalation.
13.d Any violations of this policy will be considered a breach of the lease agreement and may result in warnings, fines, or termination or non-renewal of the lease.
14. ELECTRONIC COMMUNICATION
14.a The Park uses Short Message Service (“SMS”) to provide official notices during the Lease term, this includes rent reminders, policy updates, weather alerts, emergency notifications, and general community announcements. All SMS communications from the Park shall constitute official notice to the Resident. Mass SMS messages are sent to all Residents, while account-specific messages are confidentially sent to the Primary Resident.
14.b New messages and reply responses sent to the Park’s SMS number (307-224-7378) are received only by the Park and are not visible to other Residents.
14.c Residents may not opt out of SMS communications. All messages are considered official notices and legally enforceable.
14.d SMS service is provided at no cost to the Resident.
14.e Residents must notify the Park office immediately of any change in cell phone number. Failure to receive messages due to outdated contact information does not excuse non-compliance with notices or deadlines.
14.f Residents are responsible for monitoring SMS messages for emergency alerts, including utility outages, severe weather, safety hazards, and other urgent notices.
15. RESPONSIBILITY FOR CHILDREN.
15.a Children on Park property are the responsibility of the primary Resident, regardless of parentage, guardian status, or whether they are guests
15.b Supervision: Children under the age of six (6) must be under the direct, continuous supervision of a responsible individual who is at least twelve (12) years of age while outside of the home. Direct supervision means the supervising individual must be physically present, attentive, and capable of exercising reasonable care, control, and judgment over the child’s actions.
15.c Throwing rocks, digging of any kind, screaming, fighting and climbing trees anywhere on the property is not permitted. Residents must educate all children, including guests, of Park rules, safety protocols, and appropriate behavior.
15.d The primary Resident shall be held accountable for disturbances, nuisance complaints, or safety incidents caused by a child and held financially responsible for property damage caused whether the child is a guest or a household member. Incidents involving children may result in written notices, fines, or other lease enforcement actions as deemed necessary by Park Management.
16. FAIR HOUSING COMPLIANCE
16.a North Park Village and Willow Park operate under the Department of Housing and Urban Development (HUD) and comply with all Federal Fair Housing Laws.
16.b The Park, its owners, and agents shall not discriminate against any person based on race, color, religion, sex, sexual orientation, gender identity, familial status, disability, age, national origin, or any other protected class under federal, state, or local law.
16.c The Park maintains records of complaints, investigations, and resolutions related to Fair Housing compliance in accordance with federal guidelines.
17. UNLAWFUL ACTIVITIES
15.a Residents, household members, guests, or any person on the property, by invitation of the Resident shall not engage in any unlawful activity on the premises. This includes, but is not limited to, drug-related illegal activity, theft, assault, vandalism, harassment, or any act that violates local, state, or federal law.
15.b “Drug-related illegal activity” includes the manufacture, sale, distribution, purchase, use, or possession of controlled substances, or possession of related paraphernalia. Any criminal activity—violent or non-violent, including property crimes or harassment—is strictly prohibited.
15.c Zero-Tolerance Policy: The Park maintains a strict zero-tolerance policy for unlawful activity. Evidence of illegal activity may result in immediate action, regardless of law enforcement involvement at the time.
15.d Enforcement: Violations of this section constitute material breach of the lease. The Park may proceed with A Forcible Entry and Detainer (FED) action without prior warning. All legal fees, court costs, or other expenses incurred by the Park in enforcing this section shall be the responsibility of the Resident.
